Privacy Policy

Effective Date: 08/15/2025

This Privacy Policy ("Policy") describes how Quantix Bot ("Company," "we," "our," or "us") collects, uses, discloses, and safeguards personal information obtained from individuals ("you," "your," or "User") in connection with the use of our services. By accessing or using our services, you acknowledge that you have read, understood, and agree to the practices described herein.

1. Scope and Applicability

This Policy applies to all Users of Quantix Bot located outside of the United States. Quantix Bot operates from the UK/Australia and provides automated trading solutions to clients globally, except within the United States.

2. Information We Collect

We may collect and process the following categories of personal information:

  • Identification Data: Full name, email address, phone number.
  • Brokerage Data: Broker details, trading account identifiers, and trading history.
  • Payment Data: Processed through our third-party provider, Dlocal. We do not retain full payment card or financial account details.
  • Communications: Information you provide in correspondence, inquiries, or customer support interactions.

3. Legal Basis for Processing

We process personal information under the following lawful bases:

  • Performance of a Contract: To deliver and maintain our services.
  • Legitimate Interests: To improve our services, send marketing communications, and ensure proper account functionality.
  • Legal Obligations: To comply with applicable laws, regulations, or lawful requests.

4. Use of Information

Your information may be used for the following purposes:

  • To provide, administer, and support the Quantix Bot service.
  • To process payments and verify transactions via Dlocal.
  • To communicate with you regarding service updates, notices, and promotional offers.
  • To analyze performance and enhance user experience.
  • To comply with legal or regulatory requirements.

5. Disclosure of Information

We do not sell or rent personal information. We may disclose information as follows:

  • Payment Processor: To Monabit for payment processing.
  • Service Providers: To vendors assisting with hosting, communications, or technical support.
  • Legal Authorities: Where disclosure is required to comply with applicable law, regulation, legal process, or enforceable governmental request.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

6. International Transfers

By using our services, you acknowledge that your information may be transferred to and processed in the UK/Australia, where data protection laws may differ from those in your country of residence.

7. Data Security

We implement commercially reasonable technical and organizational safeguards designed to protect your personal information from unauthorized access, use, or disclosure. However, no electronic transmission or storage mechanism can be guaranteed to be 100% secure.

8. Retention of Information

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, including satisfying legal, regulatory, accounting, or reporting obligations.

9. Marketing Communications

By providing your contact information, you consent to receive marketing and promotional communications from us. You may opt out at any time by using the unsubscribe link provided in such communications.

10. Children's Privacy

Quantix Bot does not knowingly collect or solicit information from individuals under the age of 18. If we learn that we have inadvertently collected such information, we will take reasonable steps to delete it.

11. Updates to This Policy

We reserve the right to amend or update this Policy at any time. Any material changes will be communicated to you via email or by posting a notice on our website.

12. Contact Information

For any questions or concerns regarding this Policy, please contact us at:

Quantix Bot

Email: support@quantixbot.io

Website: www.quantixbot.io